:root{--chat-primary: #2E5D34;--chat-primary-dark: #1e4024;--chat-primary-light: #4a8b52;--chat-gold: #B8860B;--chat-white: #ffffff;--chat-bg: #FAFAF8;--chat-gray-light: #f5f5f5;--chat-gray: #e0e0e0;--chat-gray-dark: #666666;--chat-text: #1A1A1A;--chat-shadow: 0 8px 32px rgba(0, 0, 0, .15);--chat-shadow-hover: 0 12px 48px rgba(0, 0, 0, .2);--chat-radius: 20px;--chat-radius-sm: 12px;--chat-font: "Nunito Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif}.chat-toggle{position:fixed;bottom:24px;right:24px;width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,var(--chat-primary) 0%,var(--chat-primary-dark) 100%);border:none;cursor:pointer;box-shadow:var(--chat-shadow);z-index:9998;display:flex;align-items:center;justify-content:center;transition:all .3s cubic-bezier(.4,0,.2,1);animation:chatPulse 3s ease-in-out infinite}@media (max-width: 768px){body:has(.sticky-book-bar) .chat-toggle{left:12px;right:auto;bottom:calc(80px + env(safe-area-inset-bottom,0px));width:52px;height:52px}body:has(.sticky-book-bar) .chat-window{left:12px;right:12px;width:auto;bottom:calc(144px + env(safe-area-inset-bottom,0px))}body.has-cookie-consent .chat-toggle{display:none}}.chat-toggle:hover{transform:scale(1.1);box-shadow:var(--chat-shadow-hover);animation:none}.chat-toggle:active{transform:scale(.95)}.chat-toggle svg{width:28px;height:28px;color:var(--chat-white);transition:transform .3s ease}.chat-toggle.active svg{transform:rotate(180deg)}.chat-toggle__badge{position:absolute;top:-4px;right:-4px;width:24px;height:24px;background:var(--chat-gold);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:var(--chat-white);border:2px solid var(--chat-white);animation:badgePop .3s ease}@keyframes chatPulse{0%,to{box-shadow:var(--chat-shadow)}50%{box-shadow:0 8px 32px #2e5d3466}}@keyframes badgePop{0%{transform:scale(0)}50%{transform:scale(1.2)}to{transform:scale(1)}}.chat-window{position:fixed;bottom:100px;right:24px;width:400px;max-width:calc(100vw - 48px);height:600px;max-height:calc(100vh - 140px);background:var(--chat-white);border-radius:var(--chat-radius);box-shadow:var(--chat-shadow-hover);display:flex;flex-direction:column;z-index:9999;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(20px) scale(.95);transition:all .3s cubic-bezier(.4,0,.2,1)}.chat-window.open{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.chat-header{background:linear-gradient(135deg,var(--chat-primary) 0%,var(--chat-primary-dark) 100%);color:var(--chat-white);padding:20px;display:flex;align-items:center;gap:12px;flex-shrink:0}.chat-header__avatar{width:48px;height:48px;background:#fff3;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px}.chat-header__info{flex:1}.chat-header__title{font-family:Josefin Sans,sans-serif;font-size:18px;font-weight:600;margin:0;line-height:1.2}.chat-header__subtitle{font-size:13px;opacity:.9;margin:0;display:flex;align-items:center;gap:6px}.chat-header__status{width:8px;height:8px;background:#4ade80;border-radius:50%;animation:statusPulse 2s ease-in-out infinite}@keyframes statusPulse{0%,to{opacity:1}50%{opacity:.5}}.chat-header__close{background:#ffffff26;border:none;width:36px;height:36px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s}.chat-header__close:hover{background:#ffffff40}.chat-header__close svg{width:20px;height:20px;color:var(--chat-white)}.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px;background:var(--chat-bg)}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:transparent}.chat-messages::-webkit-scrollbar-thumb{background:var(--chat-gray);border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:var(--chat-gray-dark)}.chat-message{display:flex;gap:10px;max-width:85%;animation:messageSlide .3s ease}@keyframes messageSlide{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chat-message--user{align-self:flex-end;flex-direction:row-reverse}.chat-message--bot{align-self:flex-start}.chat-message__avatar{width:32px;height:32px;border-radius:50%;background:var(--chat-primary);display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:14px}.chat-message--user .chat-message__avatar{background:var(--chat-gold)}.chat-message__content{padding:12px 16px;border-radius:var(--chat-radius-sm);font-family:var(--chat-font);font-size:14px;line-height:1.5}.chat-message--bot .chat-message__content{background:var(--chat-white);color:var(--chat-text);border-bottom-left-radius:4px;box-shadow:0 2px 8px #0000000d}.chat-message--user .chat-message__content{background:var(--chat-primary);color:var(--chat-white);border-bottom-right-radius:4px}.chat-message__content p{margin:0 0 10px}.chat-message__content p:last-child{margin-bottom:0}.chat-message__content strong{font-weight:600;color:var(--chat-primary)}.chat-message--user .chat-message__content strong{color:var(--chat-white)}.chat-message__content ul,.chat-message__content ol{margin:10px 0;padding-left:20px}.chat-message__content li{margin-bottom:6px}.chat-message__content a{color:var(--chat-primary);text-decoration:underline}.chat-message--user .chat-message__content a{color:var(--chat-white)}.chat-typing{display:flex;align-items:center;gap:10px;padding:12px 16px;background:var(--chat-white);border-radius:var(--chat-radius-sm);border-bottom-left-radius:4px;max-width:80px;box-shadow:0 2px 8px #0000000d}.chat-typing__dots{display:flex;gap:4px}.chat-typing__dot{width:8px;height:8px;background:var(--chat-gray);border-radius:50%;animation:typingBounce 1.4s ease-in-out infinite}.chat-typing__dot:nth-child(2){animation-delay:.2s}.chat-typing__dot:nth-child(3){animation-delay:.4s}@keyframes typingBounce{0%,60%,to{transform:translateY(0);background:var(--chat-gray)}30%{transform:translateY(-8px);background:var(--chat-primary)}}.chat-quick-actions{padding:12px 20px;background:var(--chat-white);border-top:1px solid var(--chat-gray-light);display:flex;flex-wrap:wrap;gap:8px}.chat-quick-action{padding:8px 14px;background:var(--chat-bg);border:1px solid var(--chat-gray);border-radius:20px;font-family:var(--chat-font);font-size:13px;color:var(--chat-text);cursor:pointer;transition:all .2s;white-space:nowrap}.chat-quick-action:hover{background:var(--chat-primary);color:var(--chat-white);border-color:var(--chat-primary)}.chat-input-container{padding:16px 20px;background:var(--chat-white);border-top:1px solid var(--chat-gray-light);display:flex;gap:12px;align-items:flex-end}.chat-input{flex:1;min-height:44px;max-height:120px;padding:12px 16px;background:var(--chat-bg);border:1px solid var(--chat-gray);border-radius:var(--chat-radius-sm);font-family:var(--chat-font);font-size:16px;color:var(--chat-text);resize:none;outline:none;transition:border-color .2s,box-shadow .2s}.chat-input:focus{border-color:var(--chat-primary);box-shadow:0 0 0 3px #2e5d341a}.chat-input::placeholder{color:var(--chat-gray-dark)}.chat-send{width:44px;height:44px;background:var(--chat-primary);border:none;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s;flex-shrink:0}.chat-send:hover:not(:disabled){background:var(--chat-primary-dark);transform:scale(1.05)}.chat-send:disabled{background:var(--chat-gray);cursor:not-allowed}.chat-send svg{width:20px;height:20px;color:var(--chat-white)}.chat-welcome{text-align:center;padding:20px}.chat-welcome__icon{font-size:48px;margin-bottom:12px}.chat-welcome__title{font-family:Josefin Sans,sans-serif;font-size:20px;font-weight:600;color:var(--chat-text);margin:0 0 8px}.chat-welcome__text{font-size:14px;color:var(--chat-gray-dark);margin:0 0 20px;line-height:1.5}@media (max-width: 480px){.chat-toggle{bottom:16px;right:16px;width:56px;height:56px}.chat-toggle svg{width:24px;height:24px}.chat-window{bottom:0;right:0;left:0;width:100%;max-width:100%;height:calc(100vh - 20px);max-height:calc(100vh - 20px);border-radius:var(--chat-radius) var(--chat-radius) 0 0}.chat-window.open{transform:translateY(0)}.chat-header,.chat-messages{padding:16px}.chat-message{max-width:90%}.chat-quick-actions{padding:10px 16px}.chat-input-container{padding:12px 16px;padding-bottom:max(12px,env(safe-area-inset-bottom))}}.chat-fade-in{animation:fadeIn .3s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@media print{.chat-toggle,.chat-window{display:none!important}}.chat-quick-action svg{width:.95em;height:.95em;vertical-align:-.15em}.chat-header__avatar svg{width:24px;height:24px}.chat-message__avatar svg{width:16px;height:16px}